Photo of the owner, Ramsey

Important Announcement

Hi everyone,

I would like to present myself, Ramsey, the new owner of Organized Themes.
I love themes and I love WordPress!

Organized Themes was sold to me about 2 weeks ago. Rest assured, I have no intention to sell the business as I want to continue the work that the first owner, Bill, began, hopefully forever :).

To help reach that goal, here is what I have currently done and plan to accomplish:

  1. I have re-opened the Contact page (and its contact form).
  2. I will answer pre-sale questions/comments on Facebook, Twitter, and LinkedIn as well as on Organized Themes – Support questions should still be requested on our support page because we have our own ticket system that really helps manage requests!
    We could always have a good chat about other subjects as well :).
  3. Prices have been adjusted (overall lower).
  4. I will be uploading a giant new theme very soon aimed at restaurants.
  5. We’re finalizing the Moonrise theme update, and once completed, you’ll find it on our website again.
  6. I have plans to launch a new theme every few months.
  7. You can now reach the retired forum by clicking the “Forum” menu item in the header of our website. It is filled with helpful information, and support for many of our themes.
  8. I have removed the yearly support limit as it’s really impossible for me to deny support to someone in need. Support is now for life, even when you buy one theme only. Meaning, when you buy one theme, you will get updates for one year, but support for life for that one theme.

It is a pleasure to meet everyone and I hope that we can be in contact!
Let me know in the comment section if you have any suggestions!

I also speak French, Spanish, and Lebanese (Arabic) in case you wish to converse in these languages :).

Note that your lifetime membership will always remain yours even if you bought it before I took over.

Blessings,
Ramsey

12 Comments

Al Harji October 28, 2017

Congratulations. Looking forward to seeing more beautiful and functional themes!

Reply

    Ramsey October 29, 2017

    Thanks, Al Harji. We will have something up very soon.

    Reply

james October 19, 2017

Hi Ramsey,

Thanks for introducing yourself and best success!

Reply

    Ramsey October 19, 2017

    Thank you, James!

    Reply

Bill Robbins October 3, 2017

Hi Ramsey,

I’m happy to hear about your purchase of Organized Themes. It’s good to see someone who’s passionate about customer care taking the helm.

Blessings

Reply

    Ramsey October 3, 2017

    Hi Bill,

    It’s a pleasure to have you here and a pleasure to make your acquaintance.
    I will strive to keep customer care and attention at an excellent level while maintaining a “human” approach to it (and not robotic).

    God bless you and your family!

    Reply

Matt Gallagher October 3, 2017

Hi Ramsey,

all sounds great – thanks for letting us know.

I love the themes and the ethos that Bill ran with – great to hear you intend that to continue.

Are there any changes we need to know about for people who (like me) purchased Lifetime Membership packs?

Reply

    Ramsey October 3, 2017

    Hi Matt,

    Thanks :). There are no access changes to memberships. Anyone who bought a lifetime membership keeps it forever.

    Reply

Durand Robinson October 2, 2017

Bill has been amazing for me. Someone who truly got the “service” part of customer service. I can only hope this will continue. As a lifetime member, my clients and I are counting on it. Thanks for introducing yourself, Ramsey. Are you based in the southeast as well?

Reply

    Ramsey October 2, 2017

    Hi Durand, I am based in the east of Canada near Ottawa for the time being. It’s getting cold :(.

    Reply

George Childs October 2, 2017

Hi Ramsey,

The changes you announced sound really human and reasonable. I’m glad that someone as kind as Bill is running the show. Good luck!

Reply

    Ramsey October 2, 2017

    Thank you George for your kind comment!

    Reply

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