Finding a good company with a caring owner and employees is a difficult task.
Much harder is to find a stable, fast, and reliable hosting that also excels in customer satisfaction!
We present just that when you host your website(s) with us. What we offer is a semi-managed hosting where you can install any website you’d like (WordPress, Drupal, Joomla, any self-hosted ecommerce system, and more).
We’re not happy when our customers are not happy. We’ll do what we reasonably can to ensure that you are more than content with our service and product. We’re here for our clients via tickets, so you can use our support ticket system to email us and we’ll reply as soon as possible. We’re very fast. We’ll be integrating live chat very soon.
Our availability for support is Sunday to Monday 8 a.m. to 8 p.m. However, our servers are always monitored, at all times, and we have a tech team available 24 hours a day, 7 days a week for emergencies.
I have compared our pricing with GoDaddy, WP Engine, and others and for Semi-Managed Hosting (high quality server – not cheap shared hosting), we come out on top. Some are 3 times the price. Add to that the amount of features you get from our cheapest plan, and you have a real deal. Our prices are in Canadian dollars. Keep that in mind when converting to USD as the amount will be less in USD.
We do not offer cheap hosting, so our price will reflect that and you won’t find $5-10 hosting with us. You can sign up for our plans using recurring billing. Choose between paying per month, or prepay for 6 months, 1 year, 2 years, or 3 years.
See our latest pricing on our website: https://client.ozcartecommerce.com/cart.php?gid=2
We have a 99.99% uptime guarantee (it’s actually at 100% uptime as we have backup servers in case one fails so you’re never offline, but to protect ourselves, we say 99.99%), and the only thing that could bring our servers down are acts of God, server restarts to apply the latest updates, and hack attempts (our server will secure itself at that time and block the hacker and future attempts from that person).
Website speed: We use high quality SSDs and make use of first-class computers to run the server. This means that you will always have a fast website.
Type of service: We provide our hosting under what is known as the “semi-managed” hosting. It includes cPanel. However, we tend to behave as if we are offering a fully managed hosting service. This means that we will help you set up and take care of your hosting up to a certain extent. Example: we can take care of setting up cron jobs, DNS records, and more, or you can use cPanel to do the changes you need. We will always be there for server updates and for ensuring that our server works as it should.
Website migration: We can migrate your website for you for free when you sign up or you can decide to accomplish that task on your own.
Storage (disk space) & Bandwidth: Watch out for hosting companies that offer unlimited storage and bandwidth for a very cheap price. Those come with a conditional “fair-use” policy and what they do not tell you is that if you have lots of traffic at one point, they’ll slow down your website or bring it down for a few hours. Not so unlimited after all. What does unlimited storage really mean when physical disk drives have to be used no matter what, and those drives have a certain amount of space?
We do not offer plans with unlimited disk storage space. However, we do offer upgrades to unlimited bandwidth for an extra 10 CAD per month, which is up to the amount of server bandwidth we have per month, which is a very large amount and most probably will never be reached. Our plans already include a generous amount of bandwidth for thousands of monthly visitors.
Daily backups: We include 2 types of automatic backups as part of our plans.
1. Dedicated Backup Drive: Our server has an additional drive where it backs up all of your website data, database, and emails for the past 7 days, along with 2 weekly backups on Sunday, and monthly backups for 2 consecutive months on the first day of that month (totaling 11 backups at a time). You can also create your own backups at anytime and download them.
2. External Backups: Separate from the above dedicated backup drive, your website and all its data are backed up off-site for maximum backup protection. This involves real-time backups.
Unlimited domains and subdomains: You can add as many websites/domains to your account as long as you have enough storage space. You would use cPanel’s addon domain feature to add websites. We can guide you. You can even set up an alias domain.
Email: You get free unlimited email accounts for all your websites that we’re hosting. Alternatively, you can register with Microsoft Exchange, G Suite, Zoho Mail, or other email systems and add in the DNS records in cPanel. A hosted email gives you your own domain (@yourdomain.com) so that you can send emails in a professional way.
Dedicated IP: You get your own IP address. It brings many benefits and one of them is that other users in our server do not affect your account should they be caught spamming.
Staging: We can set up a staging site for you or, using cPanel, you can create a subdomain at any time. We can guide you.
SSL: We offer SSL for an additional fee. SSL provides a secure connection (great for e-commerce, ensuring that your credit card and passwords cannot be read by hackers), giving confidence to your visitors. It adds that locked padlock icon and HTTPS to your URL. It also improves your search ranking.
Protection: Advanced DDoS protection (10gbps). cPanel Virus scanner. Application firewalls and spam protection are included as well.
PHP versions: We’ll usually have the latest version of PHP (along with multiple older versions to maintain compatibility). If we don’t have a new one, just let us know and we’ll install it. You can select between different versions.
CMS installer: Easily install WordPress, Joomla, Drupal, OpenCart, Prestashop, OpenCart, and many other content management systems. You can also manually install and host CS-Cart, X-Cart, and other shopping carts as our servers feature sufficient speed and ram.
Monthly plans: 7 days money-back guarantee.
Semi-annual plans: 7 days money-back guarantee.
1 year plans: 14 days money-back guarantee.
2 year plans: 30 days money-back guarantee.
3 year plans: 30 days money-back guarantee.
No refund after those days. You can always try out our hosting for a month and then change to another billing cycle.
You get extremely fast website loading, quick and kind support by native English speakers, daily backups, superb uptime, and excellent pricing.